Contact Us

Have questions? We're here to help!

Shield Concept provides tactical gear and defense gear to assist in the field. Our customer service agents are trained to assist you with any concerns, questions, queries, comments, suggestions, or problems you may have, we're also happy to answer questions or help you with returns or exchanges. Please fill out the form below if you need assistance or pick one of the following:

Call Us: (855) 656-3018
Email Sales: sales@shieldconcept.com
Email Support: support@shieldconcept.com

Hours of Operation
Mon-Fri: 9:00AM to 5:00PM EST

Mailing Address
Shield Concept, LLC
P.O. Box 1486
Southampton, PA 18966
United States

Customer Service Representative

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Free Shipping

Experience speedy delivery with Shield Concept's Free Shipping. Orders are dispatched within 24 hours, ensuring your tactical gear arrives promptly. Discover the details of our fast shipping process and how we prioritize your needs.

Explore Our Shipping Policy

Hassle-Free Returns

Your satisfaction is our priority. Not completely satisfied with your purchase? Learn about Shield Concept's straightforward, cost-free return process for orders within 30 days. We make returns easy and worry-free.

Understand Our Hassle-Free Return Policy

Lifetime Warranty

Shield Concept stands by the quality of our products with a Limited Lifetime Warranty. Each item reflects our commitment to excellence. Learn more about how our warranty provides you with confidence and peace of mind in every purchase.

Read About Our Lifetime Warranty